For all the talk about the ‘new normal’, ‘next normal’ or ‘near normal’, if we look at human nature, the biological thing to do will be to return to our existing ways of working as soon as we can. Human behaviour is influenced by biology and the environment in which […]

COVID-19 has been a real test of our resilience. The additional stress of what is happening in the world, uncertainty about what the future holds, financial stress, job security, working from home, supporting our family and friends in this time. The list goes on… With so much going on around […]

Many of the change projects that we work on have teams and customers who are not based in the same location. More often than not the teams are spread across the state or the country. This is the reality of today’s businesses. It adds complexity but with good change management […]

Water shortages are a reality that Australians are very familiar with.  When water levels are high, we can use water freely but when our reservoirs get low, water restrictions are put in place so that we don’t run out completely. Thinking about your mind and body as a water reservoir […]

Putting on your Manager-as-Coach hat A manager has many hats. Putting on your ‘Coach’ hat requires a different mindset and tools; ones that are not always front of mind. Your role as a coach is to improve an individual’s performance in their role and, ultimately, this improves your leadership and […]

When an organisation sets out on a journey of change, the intention is clear – to realise benefits. So it is only natural once the project is completed to want to know whether or not the change was successful. Wouldn’t you? Did we make a measurable difference in line with […]

For most organisations having a mission statement is par for the course but it’s just as important for individuals – leaders in particular – to really hone in on a statement that encompasses their purpose and guides them as they go about their day. There are two main components to […]

When conflict happens in the workplace, how you handle it counts. Chances are, that at some stage during the past year, you have: Slammed a door in anger Walked out of a meeting, thinking “what is the point” “it doesn’t matter” Felt hurt, embarrassed or resentful about how an interaction […]

When is an Executive Coach Useful? Sometimes it’s tricky to decide if coaching, mentoring or training is right for you or other managers in your organisation. Coaching provides a unique vehicle for confidential and highly qualified input to expand and significantly improve a manager’s performance. Each manager’s situation is unique, […]

Strain can turn ‘good’ managers into ‘bullies’. Just the thought of being bullied sends shivers down our spines. The sense of frustration, anger and helplessness that it places us in, especially when we feel that there is no effective place to go to have it resolved. But what about the […]

In the same way that experiencing stress is ‘in the eye of the beholder’, so too is the effectiveness of coping strategies. The strategy that you may swear by may be barely passable for someone else, but that’s OK. The trick is to find a coping strategy that works for […]

The key difference between those who strive harder and longer, take negative feedback well, have higher resilience and emerge successful from setback and adversity is not their: Level of skill, Level of teamwork, nor Level of commitment. It is those who have a strong ‘sense of purpose’ or ‘moral compass’. […]